Frequently Asked Questions

How long will my order take?

All orders usually gets shipped within 5-7 working days. So you can expect a delivery between 7-10 days.


You will get a tracking link in your inbox as soon as your order is shipped. Please allow 24hrs for the status of the shipment to correctly display at the tracking link.

What should I do if I have received only a part of my order?

  • We make sure that all the products are sent to you in one package. Please mail at bellspluswhistles@gmail.com with the details of missing product but within 15 days of receiving your order. We shall check and get it sorted asap.


  • No return / refund / exchange is possible for customised products unless it is damaged. 


    How can i cancel my order ?

    • Please mail us at bellspluswhistles@gmail.com for cancellation request if your order has not been shipped yet.


     Can I cancel my order once the product has been shipped?

    • Unfortunately, we cannot cancel orders once the shipment is out of our store for delivery. 
    • Once shipped, we will not consider cancellation requests.

    • If a cancellation request comes up before the product leaves our order-processing centre, we will try to hold the shipment but there is no guarantee that the cancellation request will be honoured.

    When do I get my refund for the cancelled order?

    • If the payment was by credit/ debit card or net-banking, the money will be refunded to your credit/ debit card or net-banking account, respectively. Typically, refunds are processed between 7- 12 working days.

    • Please note that we depend on the credit card issuing bank to ensure that the money is refunded to your account. We only control the release of funds from our side. There is little we can do in case there is a delay from the bank’s end.